Alpha Lead Support

Welcome To Alphaleads Support Portal!

Please watch the videos, look through the articles or use a support option below.

Options Tab

Survey Options Tab

Use the options tab to set some very important settings.

 

 

Change Survey Name

Like we showed you earlier, you can change the name of your survey here.

 

 

On Submit Settings

Here you will set what happens when your survey is submitted.

 

Open URL: If you choose this option, when your survey is submitted, the visitor will be sent to the URL of your choice. We generally send them to a “Thank You” page of some sort.

 

Message: If you choose this option, your visitor will see a message after submitting the survey and remain on the same page. You will need to add a message in the input section for this to take effect.

 

 

Disqualify Immediately

When building your survey, you have the option to “Disqualify Immediately” when a visitor chooses a specific answer. This is very valuable when qualifying leads.

 

You can choose what happens to that visitor when they are immediately disqualified. You have 2 options:

 

Open URL: The visitor will be sent to the URL of your choice.

 

Message: Your visitor will see a message after being disqualified, and remain on the same page. You will need to add a message in the input section for this to take effect.

 

Disqualify After Submit

You also have the option to “Disqualify After Submit” when a visitor chooses a specific answer. This will allow the visitor to finish the entire form but be disqualified at the end.

 

You can choose what happens to that visitor when they are immediately disqualified.

 

You have 2 options:

 

Open URL: The visitor will be sent to the URL of your choice.

 

Message: Your visitor will see a message after being disqualified, and remain on the same page. You will need to add a message in the input section for this to take effect.

 

 

Facebook Pixel Input

Track form submissions and use your Facebook Pixel for analytics and advertising.

 

Ignore this field if you plan to use this survey inside a funnel.

 

Facebook Pixel Events

Specify Facebook Pixel event settings for tracking and attribution.

 

 

On Page View

Choose what events will fire when a visitor lands on the page in which your survey is embedded.

 

 

On Form Submission

Choose what events will fire when a visitor submits your survey.

 

 

One Question at a Time

Toggling this setting “On” will make it so you only show 1 survey question to the visitor per slide. They will need to answer that question to see the next question.

 

 

Sticky Contact

Sticky contact will autofill your visitor’s contact information that was previously entered so they do not need to enter it twice.

 

 

Enable Back Button

You can give your visitor the ability to go backward in the survey if they feel they want to change an answer somewhere.

 

 

Disable Auto Navigation

Disabling auto-navigation will make it hidden, so the visitor absolutely must select “Next” in order to see the next survey slide and question.

 

Progress Bar

The progress bar will show the visitor how much progress they have made in the survey as they are filling it out.

 

This is particularly useful for long surveys so the visitor does not get frustrated and leaves before finishing.

 

 

Disable Animation

This setting will disable the survey animation when switching from one survey slide to the next.

 

If you have enabled “Scroll To Top”, your survey will scroll to the top when the slides switch.

 

 

Banner Image

You can add a banner image here. Banner images will show just above your survey no matter where you embed them.

 

 

Background Image Full Width

You have the choice to make your survey equal to the full width of the web page or section you embedded it into.

 

This is a great feature for mobile devices.

 

 

Edit Footer HTML

If you want to display a custom HTML footer on your surveys, you can do so here.

 

You can write custom CSS (using style tag) and HTML inside the same box.

Open Footer HTML Editor

Let’s take a look at the “Edit Footer HTML” section.

 

Click this button to continue…

Edit Footer Code

If you are looking to add custom HTML and CSS to your survey footer, you would add the code here.

 

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